NDE PRETORIA - EXCELLENT SERVICE, FAST TURNAROUND, COMPREHENSIVE STAINLESS STEEL STOCKHOLDING
Kagiso Legoabe (middle centre on ladder) and his Team at NDE Pretoria Dispatch – Loading Bay and Cutting staff
NDE believes that good service is the most important factor in customer relationships, along with quality stainless steel and aluminium products, comprehensive stockholding and administrative systems that make it easy to do business with us.
Customer service has many aspects and includes trust, expertise, dedication, attention to detail and fast turnaround for enquires and orders.
NDE has an agreed set of core values for all stakeholders which includes integrity and respect.
NDE Pretoria, one of seven sites in South Africa adhering to this customer service commitment, has recently received the following praise and recognition for “great service” from a customer.
Sales Manager - Clive Patterson
Your staff’s service level, delivery and attention to detail is clear testament to your obviously great leadership.
I am looking forward to years of great customer-supplier relationship with your branch.
Internal Sales - Kenny Kgampe and Team
Thank you for your fast and dedicated quotes and deliveries. I have received quotes from you on time and you have played a great part in me making a success of my job.
External Sales - Micah Eagar and Team
Thank you for your early, early, really early morning “what's up?” and your answers to our unending changes in our stainless steel needs. ???? Thank you.
Thank you for assisting and sitting in every long meeting we invited you to.
You are very friendly and patient with us. Thank you.
Dispatch - Loading Dock / Cutting Staff - Kagiso Legoabe and Team (The friendliest place)
You are last on the list like always, but for me you are the dearest, dearest to my heart.
In all the years stopping at NDE Pretoria to collect material you have been and still are so courteous.
I walked with crutches and was disabled for a very long time.
You were always so concerned about me getting hurt.
I never even carried my invoice to the car.
I was escorted every time to make sure I got into my bakkie with my crutches as comfortably as possible.
You took care that I would not worry about the material rolling around.
If you saw me come into the gate with the bakkie, you would flag me down and tell me to sit in the bakkie while you brought the paperwork to me in the vehicle.
WHERE IN ALL OF SOUTH AFRICA has any other place done that for a customer?
NDE’s comprehensive stock includes stainless steel flat product, sections, tubing, pipe and fittings, hygienic as well as aluminium flat product.
NDE Pretoria also has a Balustrade Showroom and offers cutting, drilling and welding of balustrade tubing and fittings to customer specifications.
NDE branches are in Johannesburg, Pretoria, Germiston, Cape Town, Port Elizabeth and Durban, with an agent in Nelspruit
Address 120 Foundry St, Silvertondale, Pretoria – just off the M8
Tel 010 005 0012 or 011 472 1659
Hours Mon-Thurs 08h00-16h30 & Fri 08h00-15h00